Aug 04, 2025
Aidbase
AI chat and ticket support tools
Overview
0.0
Startup advice
Customer Support
AI Chatbot
Ticket System
Email Support
AI Assistance
AI Training
About AidbaseAidbase is an AI-powered platform designed to improve customer support for startups. It includes an AI chatbot that handles customer inquiries, an email support system for managing support emails, and an AI-driven ticket system to resolve issues quickly.
Aidbase’s ‘Elements’ feature lets you embed AI-powered support directly into your own app, creating a seamless experience for your users. The platform trains its AI using your website content, videos, and documents to accurately reflect your brand and products.
It combines fully automated AI with tools that alert when human help is needed. You can easily build custom ticket forms with its no-code form builder. Over time, the AI learns from your knowledge base and past tickets to improve responses and can suggest solutions based on similar user issues.
Aidbase integrates with many third-party apps and offers ways to create and design support pages that fit your startup’s needs. Additional features include a searchable FAQ and knowledge hub, team collaboration tools, identification of knowledge gaps, fast integrations, and the ability to trigger actions via webhooks.
Pricing
ModelFree + from $22/mo
Releases
LaunchMar 18, 2025
Questions and Answers
What pricing plans does Aidbase offer? Aidbase offers a free plan and paid plans starting from $22 per month, providing scalable options depending on your startup’s support requirements.
What is Aidbase? Aidbase is an AI-powered platform designed to enhance customer support for startups. It features an AI chatbot, email support system, and AI-driven ticket system to manage and resolve customer inquiries efficiently.
How does Aidbase improve customer support for startups? Aidbase uses AI to handle customer inquiries through chatbots and email support, while its ticket system quickly resolves issues. It also learns from past tickets and your knowledge base to provide better responses over time.
Can Aidbase alert my team when human help is needed? Yes, Aidbase combines fully automated AI with alert tools that notify your team when human intervention is required to handle complex customer issues.
How can I start using Aidbase? You can begin by signing up for Aidbase’s free plan and then upgrade to paid plans as your startup’s support needs grow, starting at $22 per month.
Is there a searchable FAQ and knowledge hub in Aidbase? Aidbase includes a searchable FAQ and knowledge hub feature, helping both your support team and customers quickly find answers to common questions.
What is the Aidbase Elements feature? The Elements feature allows you to embed AI-powered support directly into your own app, creating a seamless user experience by integrating AI assistance within your startup’s platform.
Does Aidbase integrate with other applications? Aidbase supports fast integrations with many third-party apps and allows triggering actions via webhooks, helping you connect your support system with other tools you use.
Can I customize ticket forms in Aidbase? Yes, Aidbase offers a no-code form builder that lets you easily create custom ticket forms tailored to your startup’s specific support needs.
How does Aidbase’s AI learn and improve over time? Aidbase’s AI trains itself using your website content, videos, documents, and past tickets, enabling it to provide increasingly accurate and brand-aligned support responses.
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