Gorgias
Overview
0.0
Customer support
e-commerce
automation
customer service
multichannel support
shopify
BigCommerce
About GorgiasGorgias is a helpdesk tool built for e-commerce stores to manage customer support all in one place. It brings together messages from email, social media, live chat, voice, and SMS into a single inbox for easy management. Using automation and AI, Gorgias handles tasks like sorting, assigning, and tagging tickets to speed up service. It also automates common actions like processing returns, sending tracking updates, creating discount codes, and updating subscriptions without needing to leave your e-commerce platform. Customer service teams get quick access to order history, loyalty status, subscriptions, and reviews to deliver personalized responses. Gorgias works seamlessly with Shopify, BigCommerce, Magento, and WooCommerce.
Pricing
Modelfrom $360/mo