Netomi
Overview
0.0
Customer support
Customer Service
Support Automation
AI Chatbot
Customer Support
Email Automation
Ticket Management
About NetomiNetomi's AI customer service tool helps businesses automate and improve customer support by resolving up to 80% of routine questions instantly. Designed for large companies, it supports over 100 languages and boosts support team efficiency by up to five times, reaching a 90% ticket resolution rate. The platform includes conversational AI, email handling, chat interfaces, and webforms, all seamlessly integrating with existing communication channels and backend systems for smooth end-to-end service. Using deep learning, it understands customer intent through past interactions and current sentiment, ensuring better responses. The AI can work independently or alongside agents to streamline workflows. Customers can reach support through email, chat, messaging apps, voice, or SMS, making it easy to connect on their preferred channel.
Pricing
ModelFreemium