Unwrap.ai
Overview
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Business
About Unwrap.aiUnwrap.ai helps organizations gather and analyze customer feedback from multiple sources like app reviews, social media, support tickets, surveys, and sales calls—all in one place. Its advanced AI processes this feedback to automatically identify key themes, sentiment, and trends, turning scattered data into clear insights.
The platform groups similar feedback to highlight common issues, requests, or praise, giving teams a prioritized view of what matters most to customers. You can search, filter, and save custom feedback groups to track specific topics over time, with results updating in real time.
An easy-to-use dashboard visualizes important metrics and customer quotes, helping you dig deeper into feedback. Unwrap.ai also offers tools to prioritize product improvements based on impact, manage customer responses efficiently, and support multiple languages for global insights.
With integrations for platforms like Zendesk and Intercom, plus options to export data for further analysis, Unwrap.ai fits smoothly into existing workflows. It provides customizable alerts to catch emerging issues early, detailed reports for in-depth review, and strong security to protect sensitive information.
Designed for product teams, customer experience managers, and business leaders, Unwrap.ai streamlines how you turn customer feedback into action, helping improve products, boost satisfaction, and support business growth.
Pricing
ModelFreemium